The Palace of Versailles does not require the presentation of a valid identity document with the tickets. However, it is recommended that you carry some documentation to identify yourself in case it is necessary. If your ticket has a discount or special rate, be sure to bring the relevant document proving your condition.
2- How do I get to the Palace of Versailles?
The Palace of Versailles is well connected to Paris and can be easily visited by public transport or by car.
The complex has several entrance areas, depending on the part of the palace or gardens you wish to visit.
3- Can I bring the tickets in digital format?
Yes, no problem. You can bring your tickets in any digital format as long as they are official tickets and are legible.
Yes, don’t forget to include them in your reservation because everyone needs to present their ticket to access the park. Without a ticket you will be denied access to the monument.
Each product has its own cancellation and exchange policy.
No, as stated in Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16. As it is well indicated in its article 103, regarding the exceptions to the right of withdrawal:
l) The provision of lodging services for purposes other than housing, transportation of goods, car rental, food or services related to leisure activities, if the contracts provide for a specific date or period of performance.
Depending on the monument you visit, you will pick up the audio guide at the monument’s ticket office or you will receive credentials with your tickets to use it in app format. Most monuments offer the audioguide in app format, so make sure you have carry a smartphone with sufficient battery and space to install and use the application during the visit. We recommend that you bring your own headphones.
Accessibility is indicated for each activity.
The website is owned by MNPQ Gestores Turísticos SL, wholesale-retail travel agency with C.I.AN-187008-3, which operates under the trademark My Top Tour. We are not the official sale of the monument, we are a travel agency specializing in the sale of tickets, experiences and tours, as well as organizers and mediators in the latter. All of our prices are packaged or broken down by services.